At Zenstro, we want you to shop with confidence.
Return Window: You may request a return or exchange within 7 days of delivery if the product is defective, damaged, or not as described.
Condition: Returned products must be unused, in their original packaging, and in the same condition as received.
Non-Returnable Items: Certain products (personal care, hygiene items, or custom orders) cannot be returned.
Refunds: Approved refunds will be processed within 5–10 business days to your original payment method.
To initiate a return, email us at sales@zenstro.co or WhatsApp: +971 55 708 5302.